Privacy Policy

Privacy policy

This policy describes how the GIMS Medical Centre website handles information. It reflects actual website functionality and does not claim regulatory compliance that has not been reviewed.

Last updated: October 2026

Overview

This website provides general information about GIMS Medical Centre (Life First Medics Ltd) and its services. It does not provide online diagnosis, treatment, appointment booking or patient accounts. You contact the centre by telephone or WhatsApp using the links provided.

Information you provide

When you use a WhatsApp link, a prefilled, editable message opens in WhatsApp. You choose whether to send it and may edit it before sending. We do not place patient names, symptoms, diagnoses or other sensitive health details into prefilled links. Any information you choose to share is handled by WhatsApp according to its own policies and is then received by the centre.

Information collected by this website

This website does not require you to create an account or complete a form. Any analytics or cookies are configured separately and will be described here once confirmed. We do not transmit sensitive medical information to advertising or analytics systems.

Third-party services

  • WhatsApp — used as the primary enquiry channel. Opening a WhatsApp link launches the WhatsApp application or web service, which is governed by WhatsApp's own terms and privacy policy.
  • Telephone — tap-to-call links use thetel: scheme and place a call through your device.
  • Maps / directions — directions links open a third-party maps service to the verified address.

Data retention and handling

Specific data retention periods and security controls will be confirmed and added here once verified. We do not claim compliance with any particular regulatory framework until that review is complete.

Emergency and urgent contact

This website is not a channel for medical emergencies. In a life-threatening emergency, please seek immediate emergency assistance. WhatsApp is not an emergency-response service and should not be relied upon for urgent or life-threatening situations. For any urgent matter, please contact the centre by telephone. This website does not record, store or route messages to a CRM, and no automated acknowledgement is sent.

Contact about privacy

A dedicated privacy contact will be added once supplied and confirmed. In the meantime, you may contact the centre directly with any privacy questions.

Updates

This policy may be updated to reflect actual website functionality and any configured services. The "last updated" date above will reflect the most recent review.